Shipping Policy

At Ryxora, we aim to provide a clear shipping experience. This policy explains how orders are processed and delivered to customers in the United States.

Business and Customer Service

Store: Ryxora
Website: https://opal-ivy.shop/
Address: 130 Lake Dr, Felton, DE 19943, USA
Email: support@glowcrown.com
Phone: 1-877-737-8769
Business hours: Monday–Friday, 9:00 AM–5:00 PM

United States Standard Shipping

Ryxora offers Standard Shipping to customers in the United States. For products covered by our standard shipping profile:

Shipping cost: Free
Order processing and handling: 1–3 business days, Monday–Friday
Estimated carrier transit time: 5–8 business days, Monday–Friday
Estimated total delivery time: 6–11 business days
Order cut-off: 2:00 PM Eastern Time (ET), Monday–Friday

Products fulfilled under a separate supplier shipping profile may have different shipping charges and delivery estimates, as displayed at checkout.

Order Cut-Off Time

Orders placed before 2:00 PM ET, Monday–Friday, will generally begin processing on the same business day. Orders placed after the cut-off, on weekends, or on U.S. public holidays will generally begin processing on the next business day.

The cut-off determines when processing may begin; it does not guarantee a delivery date.

Shipping Charges

Free Standard Shipping applies to products covered by our standard shipping profile. If a product has a different shipping charge under a separate supplier profile, the applicable charge will be displayed at checkout before you complete your order.

Delivery Estimates

The estimated total delivery time for U.S. Standard Shipping is 6–11 business days: 1–3 business days for processing and 5–8 business days for carrier transit.

Business days exclude weekends and U.S. public holidays. Delivery times are estimates, not guarantees. Processing or transit may take longer during holidays, promotional periods, additional order verification, severe weather, carrier disruptions, or other circumstances outside our reasonable control.

Tracking

When tracking is available, Ryxora will provide tracking information after your order ships. Tracking updates may take some time to appear after the package is handed to the carrier.

Shipping Delays

If your order is significantly delayed, contact us at support@glowcrown.com or 1-877-737-8769 so we can assist you.

Incorrect Shipping Addresses

Please provide a complete and accurate shipping address at checkout. If you notice an error, contact us as soon as possible. Once an order ships, we may be unable to change its delivery address.

Lost, Damaged, or Missing Packages

If your package appears lost, arrives damaged, or is marked delivered but cannot be located, contact us at support@glowcrown.com or 1-877-737-8769. We will assist with investigating the shipment and determining the appropriate next steps.